Shipping
& Returns
FREE SHIPPING:
[Shipping details coming soon]
SHIPMENT CHARGES:
[Shipping details coming soon]
SHIPMENT PROCESSING TIME:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Delivery delays can occasionally occur due to weather or other unforeseen circumstances.
SHIPMENT CONFIRMATION & TRACKING:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMS, DUTY, & TAXES:
Chem International charges the appropriate taxes for each product and is not responsible for any customs and taxes applied to your order after it is shipped. All fees imposed after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAMAGES:
Chem International is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.INTERNATIONAL OR CANADA WIDE SHIPPING:
Chem International ships orders within the provinces of Alberta, British Columbia, and Saskatchewan. WE DO NOT SHIP Canada-wide or internationally. Please revisit this page to check for any shipping policy updates. You can contact us at info@cheminternational.com for more information.